“I believe he really does have the best customer service of any online broadcaster.”
One weekend my paid-up backstage pass would not work. I tried everything a computer science/ telecommunications major w/ years of experience would do;And still nothing. I could not even access the “contact us” button…… I could not communicate in anyway w/ the PHS website….. I have been friended by Phil on Facebook, so I messaged him personally (I guess) thru that channel….. Phil responded quickly and told me to contact customer service thru the website. I responded that I had already tried all options, explained the situation briefly to his bong resin encrusted mind, AND then he responded a few hours later that he had personally talked to the tech dept. and my situation must be unique to me…. I am not sure what happened, but I logged back on after I read his e-response, and everything was working fine.
I believe he really does have the best customer service of any online broadcaster.
One weekend my paid-up backstage pass would not work. I tried everything a computer science/ telecommunications major w/ years of experience would do;And still nothing. I could not even access the “contact us” button…… I could not communicate in anyway w/ the PHS website….. I have been friended by Phil on Facebook, so I messaged him personally (I guess) thru that channel….. Phil responded quickly and told me to contact customer service thru the website. I responded that I had already tried all options, explained the situation briefly to his bong resin encrusted mind, AND then he responded a few hours later that he had personally talked to the tech dept. and my situation must be unique to me…. I am not sure what happened, but I logged back on after I read his e-response, and everything was working fine.
I believe he really does have the best customer service of any online broadcaster.